Sales Policy

Effective Date: January 8, 2025

Thank you for choosing Panglasni for your shopping needs. Our Sales Policy outlines the terms and conditions of purchasing products from our website. By making a purchase, you agree to abide by the following terms and conditions. Please read them carefully before completing your transaction.

1. Product Availability

All products listed on our website are subject to availability. While we make every effort to maintain accurate inventory levels, products may occasionally be out of stock or discontinued. If an item is unavailable, we will notify you promptly via email and offer alternatives or provide a full refund.

2. Pricing

  • Price Accuracy: We strive to ensure that all product prices listed on our website are accurate. However, we reserve the right to correct any pricing errors that may occur. If a pricing error is discovered after you have placed an order, we will notify you and provide the option to accept the corrected price or cancel your order for a full refund.
  • Currency: All prices are listed in U.S. dollars (USD). For international customers, please be aware that currency conversion fees may apply based on your payment method.
  • Sales Tax: Sales tax will be applied to orders based on your shipping address and the applicable state or local tax rates. The total sales tax amount will be calculated during checkout.

3. Order Confirmation

Once you place an order with Panglasni, you will receive an order confirmation email. This email will serve as an acknowledgment that we have received your order. Please note that this is not an acceptance of your order. Orders are subject to review, and we reserve the right to cancel or reject an order for reasons including but not limited to product availability, payment issues, or suspected fraud.

4. Payment Methods

We accept a variety of payment methods to ensure a convenient and secure transaction process:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover.
  • PayPal: You can also pay securely through PayPal for a fast and safe checkout experience.
  • Other Payment Methods: Additional payment options may be available at checkout, depending on your location.

Payments are processed securely through our payment gateway, and we do not store sensitive financial information.

5. Order Processing and Shipping

  • Order Processing Time: Once an order is placed, we aim to process and ship your order within 1-2 business days. Orders placed after 3:00 PM EST or on weekends and holidays will be processed the next business day.
  • Shipping: Shipping costs will be calculated at checkout based on your location and selected shipping method. We offer a variety of shipping options to ensure timely delivery of your order. Delivery times vary depending on the shipping method and destination.

Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather conditions or shipping carrier delays.

6. Order Cancellations

If you wish to cancel your order, please contact us as soon as possible. Orders can only be canceled before they have been processed and shipped. Once an order has been dispatched, it cannot be canceled, and you must follow our Refund and Returns Policy if you wish to return the item.

7. Returns and Exchanges

  • Returns: If you are not completely satisfied with your purchase, you can return the item within 30 days of receiving your order, as long as the product is unused and in its original packaging. For more details, please refer to our Refund and Returns Policy.
  • Exchanges: If you wish to exchange an item for a different size, color, or product, please initiate a return and place a new order for the desired item.

8. Pricing and Discounts

  • Discounts: From time to time, we may offer discounts, promotions, or sales events. These discounts may be subject to specific terms and conditions, such as limited-time offers, discount codes, or minimum purchase requirements. Promotional offers cannot be combined with other discounts unless otherwise stated.
  • Price Matching: We do not offer price matching. However, we periodically offer promotions, so be sure to check for deals and special offers on our website.

9. Out-of-Stock Items

If an item is out of stock after your purchase has been made, we will notify you promptly. In such cases, we will offer the following options:

  • Backorder: If the item is expected to be restocked, you may opt to place your order on backorder and receive the item once it becomes available.
  • Refund: If the item is discontinued or unavailable, we will issue a full refund for the product in question.

10. Limitation of Liability

Panglasni is not responsible for any damages, losses, or delays arising from the use of our website or the products purchased. We do not guarantee that our website will be uninterrupted or error-free, and we are not liable for any technical issues that may affect your shopping experience.

11. Changes to Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We recommend reviewing this policy periodically to stay informed of any updates.

12. Contact Us

If you have any questions or need assistance regarding our Sales Policy or your order, please contact us:

Thank you for choosing Panglasni. We value your business and look forward to providing you with a positive shopping experience.